Privacy Policy

This Privacy Policy explains how Explore Gibsons collects, uses, shares, and retains personal information in connection with its website and guided culinary and market experiences in Gibsons, British Columbia.

Policy guidance

This overview highlights the principal topics addressed in this notice and directs readers to the relevant support path when further clarification is needed.

Use of information

Handled under this policy framework

User rights

Requests and access options are described below

Support channel

Contact

Privacy email

feedback@beardbedroomchef.click

Telephone

+1 506-730-4532

Mailing address

841 Kiwanis Way, Gibsons BC V0N 1V9

Privacy contact

Contact Page

Your Rights

Subject to legal limits, you may request access to the personal information we hold about you, ask us to correct inaccurate information, or request deletion where we are not required to keep the data. You may also object to or limit certain uses of your information where those rights apply.

Available rights may vary depending on the nature of the information and applicable law.

How to Make a Request

To make a privacy request, provide enough information for us to identify the relevant record and understand the request. We may need additional details to verify identity or to determine whether an exception applies. If we cannot fully comply, we will explain the reason to the extent permitted by law.

Requests are handled after we confirm identity and review any legal exceptions.

Retention of Information

We keep personal information only for as long as reasonably necessary to manage inquiries, bookings, payments, service delivery, accounting, dispute handling, and legal compliance. When information is no longer needed, we delete it, anonymize it, or otherwise handle it in a secure manner consistent with our records practices.

Retention depends on the purpose for which the information was collected and any legal recordkeeping needs.

Policy Updates

We may update this Privacy Policy from time to time. The revised version will apply when it is posted on the site, unless a different effective date is stated. If a change is material, we will take reasonable steps to draw attention to it before it takes effect.

This policy may be revised when our practices, services, or legal obligations change.

Data category

Data We Collect

We may collect contact details, booking and inquiry information, group size, preferred dates, dietary information, meeting-point details, communication records, payment-related information, and technical data such as device and browser information. For private culinary routes and guided tasting walks, we may also process route preferences and information needed to confirm venue availability and tastings.

The categories of data collected depend on how users interact with the site and booking process.

Collection source

How We Collect Data

We receive data when you submit a consultation request, email or call us, provide booking details, share dietary or route preferences, complete payment steps, or communicate with us about an experience. We also collect limited information through website logs, cookies, and similar technologies, and we may receive confirmation details from service providers involved in payment processing or booking support.

Most information is provided directly by users, with some technical data generated automatically during site use.

Cookie type

Types of Cookies

We may use essential cookies to support basic site functions, preference cookies to remember settings, and analytics cookies to understand how the site is used. Cookies may be session-based or persistent, depending on their purpose. We do not use cookies to collect more information than is needed for site operation and service administration.

Cookie use is limited to operational, preference, and analytics functions.

User control

Cookie Controls

We use standard browser and device settings to support cookie management. You can block or delete cookies through your browser, but some site features may not function properly if essential cookies are disabled. Where the site offers a preference tool, it may be used to adjust non-essential cookies.

Cookie choices can be managed through browser settings and, where available, site controls.

Processing purpose

How We Use Information

We use personal information to respond to inquiries, manage consultation requests, confirm dates and group details, collect dietary information, check venue availability, arrange routes and tastings, process payments, communicate meeting-point details, provide the guided experience, and follow up with practical local recommendations. We also use information to maintain records, improve site reliability, and meet legal and accounting obligations.

Use is limited to service delivery, administration, and compliance.

Sharing partners

Service Providers and Partners

We may share personal information with payment processors, booking or communications providers, website hosting and technical support providers, and other service partners who help us operate the site and deliver booked experiences. Where third parties assist with tastings or venue coordination, they receive only the information needed to confirm arrangements and manage the service.

Operational partners receive only the information needed for their role.

Legal basis

Legal Disclosures

We may disclose personal information where required or permitted by law, including in response to lawful requests, to protect our rights, to address fraud or security concerns, or to comply with recordkeeping and tax obligations. We may also disclose information where necessary to complete a transaction or respond to a dispute.

Legal disclosures are limited to what is necessary in the circumstances.